(Operated by Arutis Technologies Private Limited)
Effective Date: 24/03/2026
Last Updated: 26/03/2026
1. Introduction
Welcome to Hamstr (“Platform”), owned and operated by Arutis Technologies Private Limited (“Company”, “we”, “us”, “our”).
Hamstr is a creator-first platform enabling:
- Creator–fan engagement (including paid chat and monetization)
- Brand–creator collaborations
- Professional networking between creators, brands, agencies, and fans/members
This Privacy Policy explains how we collect, use, process, store, and protect your personal data when you use the Platform. By accessing or using Hamstr, you agree to this Privacy Policy.
2. Legal Framework & Compliance
This Privacy Policy complies with:
- Digital Personal Data Protection Act, 2023 (India)
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”)
- Google API Services User Data Policy
- Meta (Instagram) Platform Policies
3. Definitions (DPDPA 2023 & IT Act, 2000)
- Personal Data: Any data about an individual who is identifiable
- Sensitive Personal Data: Includes financial information, passwords, etc. (as per SPDI Rules)
- Processing: Collection, storage, use, sharing, or deletion of data
- Data Principal: Individual whose data is processed
- Data Fiduciary: Entity determining purpose and means of processing (Hamstr acts as Data Fiduciary)
- Consent: Free, informed, specific, and unambiguous agreement
- User: Includes creators, fans/members, brands, and agencies
4. Information We Collect
4.1 Personal Information
- Name
- Email address
- Phone number
- Profile details (bio, niche, category)
- Profile image
- Social media handles
4.2 Creator Data
- Social media metrics (followers, engagement)
- Pricing for paid chat/services
- Content categories
4.3 Fan / Member Data
- Chat interactions with creators
- Payment and subscription activity
- Engagement history
4.4 Brand / Agency Data
- Business details
- Campaign requirements
- Budget and communication data
4.5 Payment & Financial Data
- Transaction records
- Earnings and commission details
(Payments are processed via secure third-party providers. We do not store card details.)
4.6 Automatically Collected Data
- IP address
- Device and browser type
- Usage logs
- Approximate location
4.7 Public / Non-User Data
We may collect publicly available influencer data for discovery. You may request removal by contacting us.
4.8 Cookies & Tracking
We use:
- Cookies
- Pixels
- Analytics tools
5. Instagram Data Usage (Meta Compliance)
If you connect your Instagram account:
We may access:
- Username
- Profile image
- Account ID
- Followers count
- Public profile data
We use this data to:
- Display creator profiles
- Enable brand discovery
- Improve matching
We DO NOT access or store:
- Private messages (DMs)
- Personal media files
- Passwords
- Non-public data without permission
All usage complies with Meta Platform Policies.
6. YouTube / Google Data Usage (OAuth Compliance)
If you connect your YouTube account:
We may access:
- Channel name
- Channel ID
- Profile image
- Subscriber count
- Public channel information
We use this data to:
- Verify creators
- Display analytics
- Enable collaborations
We DO NOT access:
- Private videos
- Google account passwords
- Sensitive account data
Google API Compliance Statement
Hamstr’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use Requirements. We:
- Use data only for platform functionality
- Do not sell or misuse Google data
- Do not use it for unauthorized advertising
7. Purpose of Data Processing
We process data to:
- Create and manage accounts
- Enable creator monetization (paid chat)
- Facilitate brand collaborations
- Process payments and commissions
- Improve platform performance
- Prevent fraud and abuse
- Provide customer support
- Send notifications and updates
8. Legal Basis for Processing (DPDPA 2023)
We process data based on:
- User consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
9. Creator–Fan Paid Chat & Monetization
- Creators may earn through paid interactions
- Fans/members voluntarily pay for services
- Hamstr may charge a platform commission (e.g., 5%)
Chats may be processed for:
- Service delivery
- Payment validation
- Fraud prevention
- Safety monitoring
The Company does not control user conversations but enforces compliance.
10. Data Sharing & Disclosure
We may share data with:
- Payment gateways
- Cloud providers
- Analytics tools
- Legal authorities
We do NOT sell personal data.
11. Data Retention
We retain data:
- While your account is active
- As required by law
- For dispute resolution
Data is deleted or anonymized after retention ends.
12. Data Security (IT Act, 2000 Compliance)
We implement:
- Encryption
- Secure infrastructure
- Access controls
- Monitoring systems
As required under IT Act, 2000 and SPDI Rules.
13. Your Rights (DPDPA 2023)
You have the right to:
- Access your data
- Correct inaccuracies
- Delete data
- Withdraw consent
- File complaints
Contact: support@hamstrai.com
14. Children’s Privacy
Only users 18 years and above are allowed.
15. Third-Party Services
We use third-party services for:
We are not responsible for their policies.
16. Cross-Border Data Transfers
Your data may be processed outside India with appropriate safeguards.
17. Cookies Policy
Cookies are used for:
- Functionality
- Performance
- Personalization
Users can manage cookies via browser settings.
18. Monitoring & Safety
We may monitor platform activity to:
- Detect fraud
- Ensure compliance
- Protect users
19. Changes to Privacy Policy
We may update this policy at any time. Continued use = acceptance of updates.
20. Governing Law & Jurisdiction
This Policy is governed by the laws of India.
Jurisdiction: Maharashtra, India.
22. About Hamstr
Hamstr is a platform where:
- Creators monetize through fans (paid chat)
- Brands and agencies collaborate with creators
- Fans engage directly with creators